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Affiliates Programme - Terms & Conditions

The main objective of our working relationship is to help Natural8 develop in new markets and to reach new players so we can mutually benefit from this arrangement.

With that in mind, there are some rules that apply to all affiliates that we work with to ensure a fair environment for all affiliates to compete on a more even ground.

Terms & Conditions

  1. Please do not poach existing players from other agents. Active players are not allowed to move to different affiliates. Any attempt to encourage players to create new accounts to join your affiliate is a direct violation of our Terms & Conditions.

  2. Please do not offer extra rake back or bonus to your players as an incentive to attract players. It is strictly forbidden for affiliates to offer extra rake back on top of Fish Buffet rewards players are already getting.

  3. All affiliates will need to have at least 20 players generating $30 each in Poker CNGR every month in order to keep their affiliate accounts active. Affiliates that are unable to fulfill this requirement over 2 consecutive months will risk having their affiliate accounts terminated.

  4. Agent Inactivity – If we receive complaints that an agent does not answer or handle their players properly and not responding to the Business Relationship Manager, they will be considered 'inactive'. This lack of action may result in warnings, termination, and player untagging.

  5. Player Inactivity – Any player that has been inactive for 180 days or more will be untagged from the associated agent/affiliation code automatically, through the backend system. The business will make an effort to inform agents through the agent backend when a player has been inactive for 150 days. Please note that you are responsible for communicating with players and keeping them active on the client.

  6. Player Untagging – Any player may submit a request to us to untag them from their current agent for any reason. The request will be reviewed and processed based on its merits. Once a player is untagged, they can not be retagged to any other code in the future.

  7. Quarterly Performance Review** – To ensure consistent success, we will review affiliate performance and make adjustments quarterly—March, June, September, and December. Each review will be based on the average performance over the preceding three months. Affiliates who meet or exceed the performance benchmarks across our core KPIs will be eligible for revenue share rates of up to 55%.

  8. Any affiliates who have been with us for more than 2 months but fail to meet the minimum tier during performance review may receive warnings or have their accounts terminated.

**Please refer to the KPI management system below:

  • New Sign-ups

  • Poker Commissionable Net Gross Revenue (PokerCNGR)

  • Active Players (players with gameplay)

  • First-Time Funded (FTF)

kpi management
  1. Items like deposit bonuses, certain promotion costs and/or cashier fees will be charged to affiliates instead of players as deductions. We will assist you to the best of our ability to ensure the deposit and withdrawal process is smooth for your players. Please feel free to contact us for any assistance you might need.

  2. Natural8 reserves the right to terminate the agency agreements of any affiliates who participate in promotional activities that promote direct competitors who are not affiliated with the GG Poker Network.

  3. Natural8 reserves the right to terminate the agency agreements of any affiliates who are found to have disseminated fraudulent information that adversely affects Natural8's reputation.

  4. Natural8 reserves the right to modify, suspend or terminate the affiliate programme without prior notice at its sole and absolute discretion.

  5. Please note that any violations of this T&C may result in termination of your affiliate account and your funds may be confiscated.

Important Things to Note

As a poker operator, we understand the fundamental requirement for a strong and healthy ecosystem and expect our partners to have the same understanding.

As a partner, you are expected to bring a balanced mix of players to the site. We will monitor this balance on a month-to-month basis. If there are issues with the ecology of your tagged players, your Business Relationship Manager will discuss ways to rectify this with you.

We expect our partners to take a long-term view of their business, so it is imperative to understand the impact that winning, breakeven, and losing players have on a sustainable business model. If you are unable to balance your ecology, then we will take whatever appropriate steps to rectify the situation.